The Reading Pane in MS Outlook (or any other email application) is a feature that enables you to view the email messages without opening them. It provides ease to you especially when there are lots of emails and you need to browse through them quickly. However, sometimes the use of Reading Pane can leave you in a soup. This particularly happens when the PST file of your current Outlook profile is corrupted. It can get corrupt due to various reasons such as virus infections, human errors, abrupt or improper shutdown of Outlook or Windows system, etc. In such cases, you should use the Inbox Repair tool to repair the PST file. However, if the issue is still not resolved then you should use a third-party Oultook pst repair tool to recover the PST file.
Consider a scenario wherein you are using Outlook 2007 as your email application in a Windows Vista system. In this, whenever you select a particular email, Outlook 2007 exits abruptly. You are not able to even delete the email as it involves selecting the email in the first place.
The actual problem in this case is that Outlook is unable to show the reading pane for the message. This problem happens when such message is on the top of the selected folder. You are not able to delete the email as Outlook crashes even before you can attempt to delete it.
To resolve this issue, you need to delete the email. For this, you should access Outlook in Safe Mode and disable the Reading Pane option. To do this, open Outlook in safe mode by clicking the ‘Start’ button and typing outlook.exe/safe. Now, when Outlook is opened in the Safe Mode, turn off the Reading Pane option. Now, exit Outlook from Safe Mode and open Outlook normally. If the problem persists, you should run the Inbox Repair tool (scanpst.exe) to repair the PST file. This should resolve the problem.
However, if the Inbox Repair tool is unable to resolve the issue then you should use a third-party PST file recovery software to perform PST recovery Such read-only tools are able to recover the PST files safely without overwriting the original data.
Stellar Phoenix Outlook PST Repair is a PST repair software that enables you to recover PST that has corrupted. It is able to convert the corrupted PST file into a clean PST file with all the contents. This PST recovery tool is capable of recovering the emails, contacts, calendar entries, meeting notes, etc in the new PST file. In addition, this software is able to recover deleted emails from MS Outlook and Outlook Express. It is compatible with Windows 7, Vista, Server 2003, XP, and 2000.